ATTENTION: The carriages are not supplied by us as spare parts. To replace defective carriages, the measuring system must be sent to us. The carriages are individually adapted to the old measuring systems. The electronics shown in the picture of the trolley are NOT included in the price. Please note the following information:

After receipt of your measuring device, it will first be completely checked for the functionality of the individual components. In this context, the device will be cleaned and test measurements will be carried out. Afterwards, you will receive a quotation for any parts to be replaced, the labour time and the recalibration of the measuring system. This work will not be started until we have received written approval from you. After the replacement of defective parts, the measuring system is stored for 24 hours in the air-conditioned measuring room. After this period, the factory test report will be issued. Please allow approx. 14 days for delivery, calculated from receipt by us to dispatch to you.

Please note that we will replace the outer packaging if we are of the opinion that safe transport in the old packaging is no longer guaranteed. If you send the Electronic Scale to us, please be sure to observe the following instructions:

Do not simply send the measuring system in the storage box
If possible, pack the measuring system in the original carton
Please do not use wooden boxes - we refuse to accept wooden boxes
Turn the magnifying glass all the way down
Fix the measuring slide on the right side by means of the clamping screw