ATTENTION: The cover strips are not supplied by us as spare parts. To replace defective cover strips, the measuring system must be sent to us, as the electronics must be adjusted very precisely to the distance to the inductive and cover bench. The cover strips are replaced during repairs if the edges are torn out. The rough edges can quickly damage the electronics. Please observe the following instructions

After receipt of your measuring device, it will first be completely checked for the functionality of the individual components. In this context, the device will be cleaned and test measurements will be carried out. Afterwards, you will receive a quotation for any parts to be replaced, the labour time and the recalibration of the measuring system. This work will only be started after we have received written approval from you. After the replacement of defective parts, the measuring system is stored for 24 hours in the air-conditioned measuring room. After this period, the factory test report will be issued. Please allow approximately 14 days for delivery, calculated from receipt by us to dispatch to you.

Please note that we will replace the outer packaging if we are of the opinion that safe transport in the old packaging is no longer guaranteed. When you send the Electronic Scale to us, please be sure to observe the following instructions:

Do not simply send the measuring system in the storage box.
If possible, pack the measuring system in the original carton.
Please do not use wooden boxes - we refuse to accept wooden boxes.
Turn the magnifying glass all the way down
Fix the measuring slide on the right side by means of the clamping screw.